Returns & Exchanges

At PS4 Controller Mods, we strive for perfection in every custom build, but if you are not satisfied with your purchase, you can return your controller within 30 days of delivery. All items must be in original condition with all security seals intact to qualify for a full refund or exchange.

1

Initiate Your Request

Contact our support team with your order number and a brief reason for the return to receive a Return Merchandise Authorization (RMA) number.

2

Pack Securely

Place the controller in its original packaging along with all included accessories and the RMA form to ensure the item is protected during transit.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

4

Inspection and Refund

Once our technicians verify the hardware and mod functionality, we will process your refund or ship your replacement within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing